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Enchant your customers
I am reading Enchantment: The Art of Changing Hearts, Minds, and Actions by Guy Kawasaki. Below are some quotes form his book defining what he means by enchantment, and how t might be applied to your...
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Enchantment: Part 2
I am reading Enchantment: The Art of Changing Hearts, Minds, and Actions by Guy Kawasaki. In the previous posting, I described what the author means by enchantment, and how it relates to business. The...
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Accepting Others
Lost for Words (Acceptance album) (Photo credit: Wikipedia) I’ve said in previous posts that people do business with those they know, like, and trust. In order to like others, and to be liked, you must...
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